Privacy Policy

1. Introduction

Brand Content Factory ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our content management platform at bcf.thucphamplaza.com.

2. Information We Collect

We collect the following types of information:

• Account information: email address, name, and password
• Connected platform tokens (TikTok, Facebook, Google, etc.) used to publish content on your behalf
• Content you create, upload, or schedule through the Service
• Usage data and logs necessary to operate and improve the Service

3. How We Use Your Information

We use your information to:

• Provide and operate the Service
• Authenticate your identity and manage your account
• Publish content to connected social media platforms on your behalf
• Generate AI-assisted content using the topics and data you provide
• Send service-related communications

4. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. Data is shared with third-party platforms (e.g., TikTok, Facebook, Google) only as necessary to deliver the features you explicitly request, such as posting content or connecting accounts.

5. TikTok Integration

When you connect your TikTok account, we request only the permissions necessary to publish content on your behalf. We do not access your TikTok followers, messages, or any data beyond what is required for content posting. TikTok access tokens are stored securely and are never shared with other users or third parties.

6. Data Security

We implement industry-standard security measures including encrypted storage of access tokens, HTTPS for all data transmission, and access controls to protect your information. No method of transmission over the internet is 100% secure; however, we take all reasonable steps to protect your data.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. Platform access tokens are removed immediately upon disconnecting a platform integration.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Revoke connected platform permissions at any time

9. Cookies

We use session cookies solely to maintain your authenticated session. We do not use tracking cookies or third-party analytics cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by updating the date at the top of this page. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related questions or requests, contact us at: admin@thucphamplaza.vn